I've found every aspect of the product to be excellent except (and this is a big except) actual detection of threats, and client speed on OS X systems. Opmerkingen: I've used Webroot Endpoint Protection for a little over two years. Technical support is knowledgeable, but we had issues getting a hold of technical support and response to tickets is often 24 - 48 hours. Since Webroot does not have the traditional whitelist a folder so it doesn't scan the folder for viruses that other AV systems use we are often having to explain and butt heads with software vendors who blame the AV for issues. The method for identifying and whitelisting the MD5 hash of files in the programs is not intuitive and is done by what Webroot sees as unidentified files. The whitelisting of programs in by the MD5 hash of the files contained in the programs. We get false positives around generic Trojans that need to be whitelisted. We get alerts in near real time of any threats found and while we sometimes have to do additional remediation we have not had a serious outbreak.
#Webroot review vs kaspersky manual
Deployment and licensing is simple and can be done by sending an email with a link, group policy, or manual installation. We use the software daily and find that it is easy to use and do not get any complaints from users about it slowing down their systems. The understanding of the setting in the policies and having someone guide us to making the right decisions was key to making sure that we were protected and that Webroot did have any performance impact especially on our servers.
Opmerkingen: We were a large enough deployment that we had assistance in our initial installation from a Webroot Engineer to setup the different policies for workstations, servers, and remote desktop servers.
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